_shipping & payment

We ship exclusively to several regions in the UK. 

We aim to pack and dispatch orders within 24 hours (excluding weekends and national holidays). In busy periods (typically before Christmas and at special sales like Black Friday), shipping your order may get delayed a few days (about up to a week).

Succesfully placed orders will receive an e-mail including a confirmation, plus the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation. Once the order is shipped, you will get another notification email. Delivery time is usually between 2-4 working days, depending on the zone of destination.  

We ship all over mainland UK. However, we do not ship to Ireland.

The shipping costs for all packages between 0-2kg is £4.95 GBP and is shipped via Royal Mail (Tracked). The lead time is 2-4 business days. The shipping costs for all packages between 2-20kg is £8.25 GBP and is shipped via APC (Tracked). The lead time for these orders is also 2-4 business days. Packages between 2-20kg going to Northern Ireland, are shipped with DHL (tracked) for a price of £12.50 GBP.

Shipping is free for all orders over £45.00 GBP.

Please check your address carefully before finalising your order. Should you notice a mistake in your address after you placed the order, please get in touch with us as soon as possible to see if we can make an amendment prior to your order being sent out. After your order gets fulfilled, we can't ask for address corrections at the courier companies. (In such cases, you can get in touch with the courier company involved from your end, for a correction.)

You can pay in the webshop via Credit Card (MasterCard, Visa, Maestro or American Express).

All payments are collected in GBP. (For more info, pls visit our FAQ.)